Great work systems reduce waste and drive operational excellence.

Hi! I’m Kevin McManus. Welcome to the Great Systems best practice work systems website. Do you want better results? If so, you must change those work systems that produce your current results. My goal is to help you use great work systems to drive operational excellence and reduce waste. Please take the time to explore the proven best practices, and great work systems on my website.

Great Systems News for August 2022!

How Effective are Your Work Systems?

How much daily profit do you give away as process waste? Do you struggle to sustain your operational excellenceperformance improvement initiatives? How do you improve leadership effectiveness, or develop high performance work teams, in your company? If you have challenges in these areas, you need Great Systems best practice work systems.

Work system design determines how we spend our time at work. Work systems with best-in-class designs help you achieve, and sustain, higher levels of work team performance. Plus, great work systems help drive operational excellence. Popular examples include:

Proven, Best Practice Work Systems Do Exist!

Over 20 years ago, I started Great Systems with one goal. That goal was to make work a better place. We should spend our work time in a workplace that is fair, fun, and focused. Instead, our workplaces are autocratic, chaotic, or a drudge to be at each day. To create great workplaces, we must upgrade our vintage 20th century work systems. Too many of our core work systems need such upgrades to work effectively in the 21st century.

Years of work and volunteer experience taught me how to design great work systems and develop great work teams. For example, I have over 20 years of service as a National Malcolm Baldrige Quality Award Examiner. Also, I have worked more than 18 years as an international, and now virtual, TapRooT® root cause analysis course facilitator. More than 10,000 hours of teaching and speaking in the past ten years alone has helped me discover even more Great Systems best practice work systems. Finally, I commit to consistent, continual personal improvement.

Do you have a work system improvement question? If so, please email me at

Best Practice Work Systems Design Helps You Drive Operational Excellence

You don’t have to take time to re-invent the wheel. Best practice work system designs exist. To improve, you just need to model, adapt, and utilize them. Here are some great places to start:

Our operational excellence journey should not be the challenge that we make it. Remember, work system design drives work team performance. How can my Great Systems best practice work systems help you drive operational excellence?

There are 100 pages of ‘real life work’ content on my Great Systems best practice work systems site. Plus, I work to add new content regularly. In turn, you can find a lot of free ideas and tools on this site. I want to help you drive operational excellence in your organization, your work teams, and even yourself.

Take me straight to the Performance Improvement Posts Archive!

Which Great Systems Best Practice Work Systems Portal Can Help You Drive Operational Excellence?

Ten great work systems drive operational excellence

My best practice work systems content on this site is organized into four categories. Ideally, you want to improve work system performance in all key performance areas. However, I recognize that one cannot do everything all at once.

For starters, pick the best practice work systems category you want to learn more about. Typically, people begin with their leadership work system, and they focus on front line leader skill development.

If you have questions, please do not hesitate to ask them via email – Keep improving!

Measure and Improve Work Systems to Drive Operational Excellence

How to Improve Leadership and Engage Work Teams

Best Practices to Improve Workplace Safety and Risk Assessment

How to Reduce Process Waste and Optimize Costs

 Most Popular Posts – July 2022

Great Systems ‘Teach It Yourself’ Workbooks and Workshops

I created each of my workbooks and methods through experience, practice, and experimentation. The content worked for me. So, I want to share it with you. I design my learning events to be highly interactive. Primarily, I want to help you learn to effectively teach my content, plus anything else you as a value add.

CLICK HERE to Buy Great Systems Workbooks at!

Would a Great Systems Virtual Workshop Help You Drive Operational Excellence?

My future Great Systems events are NOW virtual! You can now bring any of my performance improvement content to your organization. My virtual workshop content can be available either live or on-demand. Plus, my costs are reasonable. My goal is to provide virtual courses, content, and coaching to help you improve work team effectiveness, build great work systems, and drive operational excellence.

My virtual workshop model dedicates 40% or more time to breakout group work and dialogue. Also, my use of individual assignments helps increase class engagement. Assignment review helps drive learner accountability. Plus, my virtual workshop classes follow this content delivery model to make your experience more than just time spent online.

Please keep me in mind for your work system improvement needs. I am happy to facilitate a virtual 2-day workshop that utilizes any of the workbooks I offer in the Great Systems Shop. There are no travel costs. Plus, my workshop cost per participant is very reasonable. Send me an email at, if you want to learn more about my ‘teach it yourself’ workbooks and workshops.

In future weeks, I will offer both static (no live interaction) and dynamic webinars (full interaction) on a regular basis. Plus, I expect my ‘Real Life Work’ weekly podcast to go live in the next few weeks.

Connect with Kevin McManus to Learn How Great Best Practice Work Systems Drive Operational Excellence!

Would you like more information about the best practice work system and process improvement tools I have to offer? If so, please send me an e-mail at

Fortunately, I have been able to learn about, use, and improve many great work systems during my work career. For example, organizations commonly use their work systems to:

Connect with me on social media, or send me an email at, to learn more about how you can use great best practice work systems to drive operational excellence. I hope to see you in my virtual future!

Thanks for the visit and keep improving! Kevin McManus, Chief Excellence Officer, Great Systems LLC

Great Systems Best Practice Work Systems Drive Operational Excellence

Real Life Work Support. With Measurable, Sustained Results.