Simple Systems, Great Results

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Great Systems helps leaders at all levels build better organizations.

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Empowerment, Engagement, and Creativity – the Essence of Innovation

Empowerment, Engagement, and Creativity – the Essence of Innovation

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2-Day Mistake Proofing and Corrective Action Writing Workshop

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Great Systems Helps Leaders at All Levels Build Better Organizations

Are you tired of chasing fads? Have you been struggling to sustain performance improvement initiatives such as lean six sigma? Are you struggling to improve leadership effectiveness or create a high performance work culture in your company? If so, you need Great Systems.

I have spent my entire work career looking for and studying great work systems, and the results speak for themselves. Using the work systems I have found can help you achieve, and sustain, higher levels of performance. Popular examples include using the Leadership Index to measure leadership behavior effectiveness and the Position Observation Checklist to better gauge on-the-job skill competency.

We have become all too familiar with the urban dictionary definition of insanity – continuing to do the same things, but expecting different results. You don’t have to go ‘insane.’ You don’t have to take time to re-invent the wheel. Proven best practices are out there, just waiting for you to model, adapt, and utilize them.

The bottom line is this. Our process and operational excellence journeys should not be as challenging as we are making them. Let Great Systems help you use proven best practices to develop more engaged teams, design excellent processes, and sustain great results. I will look forward to hearing from you!

RECENT PRESENTATIONS and POPULAR POSTS by Great Systems!

NEW Great Systems Books!

Vital Signs, Scorecards, and Goals Measurement System Book
Pursuing Process Excellence Book
Error Proof Book
Great systems are fully engaged

5-Day TapRooT® Advanced Root Cause Analysis

December 2 @ 8:00 am - December 6 @ 1:00 pm

2-Day Mistake Proofing Workshop

March 9, 2020 @ 8:00 am - March 10, 2020 @ 5:00 pm

Join me for TapRooT® training in Portland, Edmonton, or Calgary in the coming months!

Great Systems – Performance Improvement that works.

There are over 40 pages and 60 posts on this site, with more being added almost daily. This means that you can find a lot of free ideas and tools here to help you improve the effectiveness of your organization, your teams, and even yourself. I have learned how to build great systems through years of work experience, 20 years as a national Malcolm Baldrige Quality Award Examiner, 15 years as an international TapRooT® root cause analysis course facilitator, and intense personal self-study. Through 10,000 hours of public speaking in the past ten years alone, I have learned even more about the best practices, and great systems, that can help you build a better organization.

If you would like more information about the great systems and improvement tools I have to offer, please send me an e-mail at kevin@greatsystems.com. I have been fortunate to learn about, and practice using, many great systems during my work career such as those that are used to develop effective leaders, strategies, and processes. I would like to have the chance to help make one or more of these great systems improve your on-the-job performance.

Please use the 'Search' feature - there are over 100 pages on this site!

Real Work Life Support. With Measurable, Sustained Results.

  • The Rule Enforcement Matrix

Effective Rule Enforcement – Exploring Alternatives to Discipline

June 10th, 2019|Comments Off on Effective Rule Enforcement – Exploring Alternatives to Discipline

Effective Rule Enforcement – Exploring Alternatives to Discipline By Kevin McManus, Chief Excellence Officer, Great Systems This article builds on an article from 2017 that provided four steps to effective rule enforcement. In that foundational article, I focused on the need for clear, well-communicated rules that are consistently enforced through the use of primarily positive, and in some cases, negative consequences. In this article, I will build on those concepts by exploring [...]

  • Better Leadership Behavior Measurement

Our Need for Better Leadership Behavior Measurement

April 7th, 2019|Comments Off on Our Need for Better Leadership Behavior Measurement

Our Need for Better Leadership Behavior Measurement By Kevin McManus, Chief Excellence Officer, Great Systems Do You Need Better Leadership Behavior Measurement? If you read my recent post on empowerment, engagement, and creativity, you may have come across a link that by itself could change how your organization is led every day. For years, I have been touting the benefits of better leadership behavior measurement, using bottom-up assessments, on at least an [...]

  • The Essence of Innovation

Empowerment, Creativity, and Engagement – the Essence of Innovation

March 26th, 2019|Comments Off on Empowerment, Creativity, and Engagement – the Essence of Innovation

Empowerment, Engagement, and Creativity – the Essence of Innovation By Kevin McManus, Chief Excellence Officer, Great Systems Empowerment, Engagement, and Creativity Drive Your Innovation Potential Innovation is needed for sustained competitive excellence in today’s world of work, but so many teams and organizations struggle to sustain improvement, let alone innovation. What we often fail to recognize is that empowerment, engagement, and creativity levels are the essence of innovation. Most work systems are [...]

  • Process Improvement Effectiveness Measures
  • Process Improvement Effectiveness Counts Breakdown
  • Process Improvement Effectiveness Types Breakdown
  • Process Improvement Effectiveness Rates Breakdown

Measuring Process Improvement Effectiveness

February 17th, 2019|Comments Off on Measuring Process Improvement Effectiveness

Measuring Process Improvement Effectiveness By Kevin McManus, Chief Excellence Officer, Great Systems This post on process improvement effectiveness began as an Industrial and Systems Engineer magazine  article that I wrote a couple of years ago, just after I wrapped up another national Malcolm Baldrige Performance Excellence Program site visit. On that particular site visit, my focus was directed at the organization’s information analysis and sharing processes. As I prepared questions for the [...]

How do the best companies develop effective and engaged teams?

Effective and engaged teams are developed via a well-designed and integrated team infrastructure and skilled team leaders.

Would you liked to learn more about how the best companies develop effective and engaged teams?

Start by reading about the three types of teams that are mandatory for sustained, great results.

Learn More

How do the best companies design excellent work processes?

By measuring key process vital signs and capturing process errors on a daily basis across all key work processes.

Would you like to learn how the best companies design excellent work processes?

High performance organizations see all work as a process. All process owners use systematic, fact-based tactics on a daily basis to detect, analyze, and minimize process errors and failures.

Learn More

How do the best companies sustain great results?

Process excellence is sustained by engaging essentially all employees on a daily basis to proactively identify and minimize errors at the process level.

Would you like to learn how the best companies sustain great results?

If you are interested in pursuing process excellence, consider reading more about the four types of challenges that hold most organizations back.

Learn More

More Articles & News

  • In Search of Innovation

In Search of Innovation

December 21st, 2018|Comments Off on In Search of Innovation

In Search of Innovation By Kevin McManus, Chief Excellence Officer, Great Systems To what degree is innovation today’s competitive edge? Today, continual improvement and lean thinking - reducing process waste and providing superior product and [...]

  • Best Practices in Mistake Proofing and Corrective Action Writing Workshop

Mistake Proofing and Corrective Action Writing

November 30th, 2018|Comments Off on Mistake Proofing and Corrective Action Writing

Escaping Reactive World – Best Practices in Mistake Proofing and Corrective Action Writing By Kevin McManus, Chief Excellence Officer, Great Systems Contact System Improvements to request a quote for bringing this course to your site! Why [...]

  • Natalia Azoqa - Industrial Engineer Survivor

Our Industrial Engineer Survivor

September 30th, 2018|Comments Off on Our Industrial Engineer Survivor

Our Industrial Engineer Survivor by Kevin McManus, Chief Excellence Officer, Great Systems After returning home from a week of teaching in Calgary, I was catching up on the first episode of Survivor: David vs. Goliath that had [...]

  • Common Work Processes

How Many Processes?

August 18th, 2018|Comments Off on How Many Processes?

How Many Processes? By Kevin McManus, Chief Excellence Officer, Great Systems How many processes do you have in your organization? On the surface, this seems like a fairly simple question to answer. If you try [...]