About Kevin McManus and Great Systems!
Hi! I’m Kevin McManus, Chief Excellence Officer for Great Systems. Please let me take a few minutes of your time to tell you more about Great Systems. My focus at Great Systems is simple. I help leaders at all levels build better organizations. Together, we work to develop and deploy proven Leader Standard Work best practices for all formal leaders. Leader Standard Work is an essential element to develop more effective and engaged teams, design excellent work processes, and sustain great results. The tools, blueprints, and workflows on this site help you reduce waste and errors. More importantly, you create time for continuous improvement and your pursuit of operational excellence
EXPLORE MORE: How Great are Your Work Systems?
Do you spend lots of time and money on lean six sigma projects, process audits and corrective actions, employee engagement and recognition, problem and root cause analysis, and reliability efforts? How often do these process improvement approaches give you the results you desire? I can quickly help you install, improve, and get much more value from the resources you invest in these approaches!
How to Improve Your Key Work Systems
All organizations have key work systems. However, they may not perform at their optimum level. Examples include those organizations use for leadership, planning, and measurement. Also, work systems that leaders use for job design, training, process improvement, customer satisfaction, communication, and associate engagement often have weak designs. The amount of waste that is essentially built into these systems probably costs you a lot of non-value added time and money each day! Since 1980, I continue to search for the best work systems. I know that I have found some great ones.
I discovered many of these best practices during my twenty years of service as a Malcolm Baldrige National Performance Excellence Award Examiner. During this time, I was able to visit 14 different high performing organizations as a leader or member of a site visit team. Plus, I found additional best practices while providing over 10,000 hours of TapRooT® root cause analysis training over the past eighteen years.
Check out the continuous improvement and operational excellence services I offer at Great Systems LLC!
What have I spent my career doing?
For over forty years, I helped manufacturing, process, and service organizations improve their work processes and systems. Past work team roles include Industrial Engineer, Production Manager, Plant Manager, Training and Development Manager, and Director of Quality. I have more than 20 years of service as an Examiner (1998), Senior Examiner (1999, 2000, 2001, 2002, 2003), and Alumni Examiner (2005, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020) for the Malcolm Baldrige National Performance Excellence Award. Plus, I served my last three years on the National Baldrige Judges Panel.
Also as a volunteer, I served as Vice President of Continuing Education on the IIE Board of Trustees. Also, I served as national Board President and Executive Director of the Association for Quality and Participation. I am a ATM-Silver certified Toastmaster. I have taught over 430 courses as an international certified trainer for the TapRooT® root cause analysis process. Most importantly, I take time to “sharpen my saw” every day!
What are my product and service offerings?
I work with organizations in three possible ways. Primarily, I provide virtual training and coaching to help you assess and improve work system and work team effectiveness. In each case, I use a team-based, highly interactive design to encourage involvement and the opportunity for skill practice. I design my books and workbooks to include (1) only the key information you need for success and (2) effective application exercises. My intent is to give you, the customer, the greatest value I can.
What are my key “high performance” beliefs?
The works of Deming, Covey, Robbins, and Senge form a foundation for what it takes to be a high performer from a beliefs perspective. Have you read the books that these four men have written? If so, you get a pretty good overview of what I believe “works at work” as well. Most important are my beliefs in (1) the untapped potential of all human beings, (2) the use of measurement and dialogue to understand systems, and (3) the need for simple systems.
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