Great Best Practice Work Systems


We provide Best Practices for Sustained High Performance

If you are tired of chasing fads, if you are struggling to sustain performance improvement initiatives such as lean six sigma, or if you are struggling to improve leadership effectiveness or create a high performance work culture in your company, it is possible that you might benefit from making a great systems change or two. We have become all too familiar with the urban dictionary definition of insanity.

The bottom line is this – our process and operational excellence journeys should not be as challenging as we are making them. I have spent my entire work career looking for the great work systems that can help you develop more engaged teams, design excellent processes, and sustain great results.

Upcoming Events

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2-Day TapRooT® Root Cause Analysis Course, Edmonton, AB, February 18-19, 2016Two day root cause analysis course

2-Day TapRooT® Root Cause Analysis Course, Portland, OR, April 18-19, 2016Two day root cause analysis course

5-Day TapRooT® Team Leader Root Cause Analysis Course, Edmonton, AB, May 9-13, 2016Five day root cause analysis course for team leaders

Error Proof - How to Understand and Minimize Daily Human Errors, May 21, 2016Pre-Conference Workshop, 2016 IIE Annual Conference and Expo - Anaheim, CA

Performance Improvement that works.

There are over 50 pages on this site, with more being added almost daily. This means that you can find a lot of free ideas and tools here to help you improve the effectiveness of your organization, your teams, and even yourself. Over the past 30 plus years, multiple work and national Baldrige experiences, intense personal self-study, and 10,000 hours of public speaking in the past ten years alone, have provided me with valuable insights into the best practices, and great systems, required for sustained high performance.

Real Support. With Measureable Results.

If you have questions, give me a call or shoot me an e-mail – my contact information can be found at the top of this page. I believe that I have found success with some great systems, and I would like to have the chance to help make them work for you.

Certificates & Coaching

It is not uncommon in today's organizations to only see 10-15% of the workforce actually engaged in the pursuit of process or operations excellence.

Process Improvement

This process is made up of three components – workshops, virtual coaching, and most importantly, skill demonstration.

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Workshops and Workbooks

Become more effective in three possible areas - personal effectiveness, team effectiveness, and / or organizational effectiveness.

Save Time and Money

Designed to help team leaders improve their personal team facilitation and leadership skills in a high impact way.

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Process Facilitation

We design all of our workshops to be highly interactive and practice oriented. Low cost. High Value. It's that simple.

Learn By Watching

I have made it my personal mission to help learn about, and teach others about, how to put high performance work systems in place.

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Articles & News

Too Much Meeting Waste

February 5th, 2016|Comments Off on Too Much Meeting Waste

Do You See Too Much Meeting Waste?
When I first became an Industrial Engineer back in 1981, we had regular meetings in our company, but not nearly as many as we tend to have in organizations today.  […]

How Great are Your Rule Enforcement Systems?

February 4th, 2016|Comments Off on How Great are Your Rule Enforcement Systems?

Why Do People Break the Rules?
The game of business, like any competitive venture, requires rules to help ensure that human and mechanical performances meet expectations.  Policies, procedures, company missions, and regulations all exist for this […]

The Three Stooges of Problem Solving

February 3rd, 2016|Comments Off on The Three Stooges of Problem Solving

By Kevin McManus, Chief Excellence Officer, Great Systems

When it comes to problem solving, we should be much better at the process collectively than we seem to be these days. After all, the improvement methodologies that […]

How to Measure Employee Ownership

February 2nd, 2016|Comments Off on How to Measure Employee Ownership

The Need for High Levels of Employee Ownership
I have often been asked was recently asked in an e-mail how I would measure ownership in a company. Before we get into the suggestions that I offered, we […]