Measuring Process Improvement Effectiveness Podcast
By Kevin McManus, Chief Excellence Officer, Great Systems LLC
This ‘measuring process improvement effectiveness’ podcast comes from one of the most popular posts on my Great Systems website. It began as an Industrial and Systems Engineer magazine article I wrote a few years ago. Back then, I had just completed another national Malcolm Baldrige Performance Excellence Program site visit. On that particular site visit, my role was to evaluate the organization’s processes for information capture, analysis, and use.
Like most high performing companies, this organization tracked the number of ideas submitted and implemented. However, they could not factually demonstrate or describe how best practices and innovations came from this core set of ideas. Also, it was a challenge to look at how improvement status shifts occurred over time. How well did they manage idea backlogs or droughts? What percentage of submitted ideas became best practices or innovations?
Please listen to the podcast to learn more. Plus, please subscribe to the podcast so you can receive notification when my freshest content drops. Keep improving!
To read this post, please follow this link: How to Measure Process Improvement Effectiveness
Feel free to message me with your thoughts or questions via LinkedIn or send me an email at kevin@greatsystems.com.
Kevin McManus, Chief Excellence Officer, Great Systems
www.greatsystems.com kevin@greatsystems.com
