Should Process Improvement Be Optional for Leaders?
It is not uncommon to see today’s organizations only engage 10-15% of their workforce in the pursuit of operational excellence. In other words, if you are not on a process improvement, lean six sigma, or operational excellence team, you are not required to improve the processes you own. However, this results in a slow improvement rate.
The high performers already know this. Plus, my own personal experiences with operational excellence successes and failures, and my Malcolm Baldrige National Quality Award. Examiner learnings, reinforce it. When you allow process improvement to be optional, your pursuit of operational excellence will be slow and painful.
The design of the leadership development process I share in this podcast helps you take away this option. It helps you save money, reduce waste, and accelerate improvement rates. More importantly, it helps you sustain operational excellence.
How does it do this? Its design and use helps leaders change their leader standard work job designs and practice new daily work habits. In turn, you significantly accelerate your organization’s progress towards higher levels of operational excellence.