Pursuing Process Excellence – How to Sustain Your Improvement Efforts
How can the ‘Pursuing Process Excellence’ book make your job easier?
Too many organizations attempt to pursue operational and process excellence by relying solely on kaizen teams, six sigma teams, or the engineering department. If you want to accelerate and sustain your site or organizational pursuit of process excellence, you have to address those systematic constraints that are holding back your improvement efforts. Project teams alone take too long.
Instead, your existing work systems need to be redesigned in order to engage a high percentage of the workforce. Systems are also needed to improve a high percentage of the organization’s key work processes in a systematic and consistent formal process improvement effort.
The small percentage of truly high performance organizations that exists has figured this out. They realize that sustained success over time cannot be realized by simply forming a few project teams and sending a small percentage of the workforce to training sessions. Instead, they design their work systems to make it mandatory that each employee, and in particular, each process owner, both learn these skills and use them on a daily basis. This book will help you identify your organization or site specific improvement constraints. You will then create a plan for making changes to remove, or at least minimize, these constraints.
EXPLORE MORE: How Many Processes Do You Own?
Who can benefit from reading the ‘Pursuing Process Excellence’ book?
This book is designed to help any organizational or site leader identify and address those work system design constraints that are holding back their pursuit of process excellence. For example, in many organizations, most employees don’t even know how to use process improvement tools themselves. Process owners are not responsible for improving the processes they own. We also fail to engage a high percentage of our workforce in the pursuit of process excellence, even though the systems for doing so are not very costly or challenging to implement.
Perhaps most importantly, this book is also designed to help you find time for improvement. The book’s exercises will help you create a plan for using your time effectively to begin making a transition from reactive problem solving to proactive process improvement!!
In this book, you will have the opportunity to:
- Model the approaches used by high performance organizations to streamline and accelerate your own change efforts
- Clarify the degree of change you are willing make to help sustain true process excellence
- Identify specific changes that are needed to build process excellence into each person’s job
- Overcome those system barriers that typically derail process excellence efforts in most organizations
- Create a plan for implementing your workshop learnings and strategies
Who created this book?
The “Pursuing Process Excellence” book was designed by Kevin McManus, who has served as an industrial engineer, Production Manager, Plant Manager, and Director of Quality during his 38-year business career. He has facilitated over 500 performance improvement workshops, and he has been teaching the TapRooT® root cause analysis process internationally for fourteen years. Kevin is currently serving a three-year term on the Malcolm Baldrige National Quality Award judges panel, and he has served as a national Examiner, Senior Examiner, or Alumni Examiner in 18 prior years. Kevin writes the monthly Performance Improvement column for Industrial and Systems Engineer magazine.
FOLLOW me on Twitter: @greatsystems
LIKE Great Systems on Facebook
CONNECT with me on LinkedIn