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10 06, 2019

Effective Rule Enforcement – Exploring Alternatives to Discipline

By |2019-06-12T02:16:09-07:00June 10th, 2019|Culture Change, Error Proofing, Front Line Supervision|Comments Off on Effective Rule Enforcement – Exploring Alternatives to Discipline

Effective Rule Enforcement – Exploring Alternatives to Discipline By Kevin McManus, Chief Excellence Officer, Great Systems This article builds on an article from 2017 that provided four steps to effective rule enforcement. In that foundational article, I focused on the need for clear, well-communicated rules that are consistently enforced through the use of primarily positive, and in [...]

7 04, 2019

Our Need for Better Leadership Behavior Measurement

By |2019-04-07T03:32:34-07:00April 7th, 2019|Culture Change, Front Line Supervision, Measurement|Comments Off on Our Need for Better Leadership Behavior Measurement

Our Need for Better Leadership Behavior Measurement By Kevin McManus, Chief Excellence Officer, Great Systems Do You Need Better Leadership Behavior Measurement? If you read my recent post on empowerment, engagement, and creativity, you may have come across a link that by itself could change how your organization is led every day. For years, I have been [...]

21 12, 2018

In Search of Innovation

By |2018-12-22T08:52:31-07:00December 21st, 2018|Customer Amazement, Innovation, Process Improvement|Comments Off on In Search of Innovation

In Search of Innovation By Kevin McManus, Chief Excellence Officer, Great Systems To what degree is innovation today’s competitive edge? Today, continual improvement and lean thinking - reducing process waste and providing superior product and service value - are the norm, whether we execute well in these areas or not. All leaders want to achieve [...]

30 11, 2018

Mistake Proofing and Corrective Action Writing

By |2019-11-14T07:09:06-07:00November 30th, 2018|Corrective Action, Error Proofing, Process Improvement|Comments Off on Mistake Proofing and Corrective Action Writing

Escaping Reactive World – Best Practices in Mistake Proofing and Corrective Action Writing By Kevin McManus, Chief Excellence Officer, Great Systems Contact System Improvements to request a quote for bringing this course to your site! ATTEND my 2-day Mistake Proofing workshop at the March 2020 TapRooT® Summit!! Why Do the Same Problems Keep Coming Back? Errors happen [...]

30 09, 2018

Our Industrial Engineer Survivor

By |2018-12-18T02:21:29-07:00September 30th, 2018|Process Improvement, Uncategorized|Comments Off on Our Industrial Engineer Survivor

Our Industrial Engineer Survivor by Kevin McManus, Chief Excellence Officer, Great Systems After returning home from a week of teaching in Calgary, I was catching up on the first episode of Survivor: David vs. Goliath that had been recorded earlier in the week. The first show of the 37th Survivor season began as usual – two tribes battling [...]

18 08, 2018

How Many Processes?

By |2018-12-18T02:22:35-07:00August 18th, 2018|Lean Six Sigma, Organizational Ergonomics, Process Improvement|Comments Off on How Many Processes?

How Many Processes? By Kevin McManus, Chief Excellence Officer, Great Systems How many processes do you have in your organization? On the surface, this seems like a fairly simple question to answer. If you try answering it yourself however, you might find that it is pretty tough to come up with an answer that you [...]

29 07, 2018

Recipes for Risk Reduction

By |2018-12-18T02:23:52-07:00July 29th, 2018|Error Proofing, Process Improvement, Safety Systems|Comments Off on Recipes for Risk Reduction

Recipes for Risk Reduction By Kevin McManus, Chief Excellence Officer, Great Systems Rarely do I come across organizations that are not interested in minimizing the risk of their operations. At the same time, I consistently come across people who underestimate the types of systemic changes that are needed to actually realize and sustain such a [...]

3 04, 2018

Top Five Tips for Effective Evidence Collection

By |2019-11-24T07:25:42-07:00April 3rd, 2018|Process Improvement, root cause analysis, Safety Systems|Comments Off on Top Five Tips for Effective Evidence Collection

Top Five Tips for Effective Evidence Collection By Kevin McManus, Chief Excellence Officer, Great Systems Several years ago, I contributed a chapter to a John Wiley textbook on loss prevention engineering methods. My chapter focused on conducting effective incident investigations, which includes evidence collection. I also find that a lot of my TapRooT® root cause analysis [...]

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