Future Great Systems Events!

By Kevin McManus, Chief Excellence Officer, Great Systems

My future Great Systems events are NOW virtual! You can now bring any of my performance improvement content to your organization. My virtual workshop content can be available either live or on-demand. Plus, my costs are reasonable. My goal is to provide virtual courses, content, and coaching to help you improve work team and organization effectiveness.

Prior to March 2020, I spent fifteen years as a contract TapRooT® Root Cause Analysis course facilitator. For the past twenty years, I spent hundreds of volunteer hours a year in support of the national Malcolm Baldrige Performance Excellence Program as a Senior Examiner, and eventually Judge. The pandemic changed all of that. No more travel every week for some kind of work or volunteer activity. Goodbye to over 100 days a year in airports and airplanes. No more travel costs for me or my customers.

I created each of my workbooks and methods through experience, practice, and experimentation. The content worked for me. So, I want to share it with you. I design my learning events to be highly interactive. My virtual workshop model dedicates 40% or more time to breakout group work and dialogue. Also, my use of individual assignments helps increase class engagement. Assignment review helps drive learner accountability. My virtual workshop classes follow this content delivery model to make your experience more than just ‘time spent online.’

Post-pandemic, these are the most common courses I teach, and services I offer, on a virtual platform:

VIRTUAL TapRooT® 3-Day Root Cause Analysis Training

The virtual 3-Day TapRooT® Root Cause Analysis Course focuses on the essential TapRooT® Techniques one needs to investigate both process non-conformances and reactive incidents. In this virtual course, we work in teams to better understand human error and equipment failures, and identify Causal Factors. Then, we learn how to use the Root Cause Tree® to analyze these Causal Factors. Finally, we learn how to use the Corrective Action Helper® Guide to develop more effective fixes.

ASK to have Kevin McManus as your virtual 3-Day TapRooT® Root Cause Analysis course facilitator!

VIRTUAL 2-Day Best Practices in Mistake Proofing Corrective Actions Writing Workshop

Follow the above link to learn more about my highly interactive, virtual proactive process improvement workshop!

This virtual workshop explores the common types of work process and safeguard design flaws that contribute to human error, including weak corrective actions. It gives you a coach, and a practice field, for learning to write more effective, and sustainable, corrective and preventive actions. Finally, this virtual workshop gives you over 100 best practices you can use to proactively fix key work process design flaws and ‘mistake proof’ your workplace.

Mistake Proofing / Corrective Action Writing Workshop Topic Areas:

  1. How to escape reactive world
  2. What does it take to become mistake proof?
  3. Exploring the eighth cognitive processes
  4. How adequate are your safeguards?
  5. How to measure safeguard effectiveness
  6. Developing more effective corrective actions – writing practice #1
  7. Putting high impact fixes in place – writing practice #2
  8. Using processes to guide people
  9. Creating effective work instructions and job aids
  10. Developing a positive, mistake proof culture
  11. The power of effective job preparation
  12. Improving your ‘real time’ training system
  13. The power of process-based error proofing
  14. Planning to escape reactive world

Mistake Proofing / Corrective Action Writing Workshop Objectives:

In this workshop, you will learn how to:

  • Use best practice approaches for error proofing job tasks of any type
  • Proactively identify, analyze, and anticipate opportunities for error in a systematic manner
  • Better utilize the 32 ‘Needs Improvement’ TapRooT® root causes through benchmarking and best practice exploration
  • Assess the relative strength of different corrective action options
  • Write effective corrective and preventive actions that add value and are sustained over time
  • Capture and use process-level error rates as leading indicators of corrective action effectiveness

Plus, all ‘Best Practices in Mistake Proofing and Corrective Action Writing’ workshop participants receive a 180-page, full color course workbook. They also get a free copy of Kevin’s book, Error Proof – How to Stop Daily Goofs for Good.

Would you like more information on how to set up a VIRTUAL 2-day workshop in your organization? If so, send me an email at kevin@greatsystems.com

Free Coaching Session with Kevin McManus

To-date, multiple organizations have taken advantage of my free coaching sessions. Many of these customers find that our initial conversation gives them enough action items to work on in the short term. There is no immediate need to engage in additional coaching or training. My goal is try help you become the best you can be. In turn, please take advantage of this free virtual coaching session.

For example, common work systems we can improve via virtual coaching include those the best organizations use for leadership development, strategic planning, and customer engagement. Similarly, we can renovate your measurement, process improvement, and work team engagement work systems. I have both implemented and experienced many best practices that you can use to improve in these areas, and others.

Additional Great Work Systems Virtual Resource Options

In future weeks, I will offer both static (no live interaction) and dynamic webinars (full interaction) on a regular basis. My ‘Real Life Work’ weekly podcast is expected to go live in the next few weeks also.

Keep me in mind for your work system improvement needs. I am happy to facilitate a virtual 2-day workshop that utilizes any of the workbooks I offer in the Great Systems Shop. There are no travel costs. Plus, my workshop cost per participant is very reasonable.

Occasionally, I may facilitate ‘in person’ 5-Day TapRooT© root cause analysis courses at local customer sites. I am also a regular virtual and live speaker at conferences.

Connect with me on social media, or send me an email at kevin@greatsystems.com, to learn more about these and other future Great Systems events. I hope to see you in my virtual future!

Keep improving! Kevin McManus, Chief Excellence Officer, Great Systems

WEBSITE: www.greatsystems.com            EMAILkevin@greatsystems.com

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If you need more information on a future Great Systems event, please send me an e-mail for further information.

Have a great day, and keep improving! Kevin McManus, Chief Excellence Officer, Great Systems