Mistake Proofing and Corrective Action Writing Workshop
Errors happen daily. Fortunately, our work system safeguards usually prevent them from becoming product recalls, sentinel events, workplace fatalities, or environmental incidents. We do our best to help prevent these problems. All too often, they continue to return. My mistake proofing and corrective action writing workshop helps you proactively reduce waste and optimize process performance.
Why do our mistake proofing and corrective action efforts fail? Why can’t our people stop making mistakes in the first place? Do you need effective corrective action writing and mistake proofing help?
Two Problems Help Explain Why People Make Mistakes
Two key problems exist. First, weaknesses in our work system designs allow some amount of errors to get through to the next process, or worse yet, the external customer. These errors occur daily, even though they might not be measured. All too often, we blame the person. On top of that, some live with the problem instead of changing their work systems to drive behavior change. How effective are the safeguards and countermeasures you use to minimize errors and risk potential each day?
EXPLORE MORE: How to Write Effective Corrective Actions
Second, when problems do occur, we attempt to prevent them in the future with a weak set of improvement strategies. Some fixes are more effective at changing human behavior and minimizing risk than others. Some fixes work temporarily, but they are difficult to sustain over time. Fortunately, there are proven best practices that you can use to both identify, and fix, the systemic root causes of human error and equipment failure.
How Can I Escape Reactive World?
Three things have to happen in order to escape reactive world, and it is common for all three strategies to be in play at the same time. The first thing you have to do is start effectively analyzing and finding the true root causes for those process errors and defects that do occur. Since everything cannot be fixed at once, triage your problems from a risk mitigation perspective. More importantly, recognize that human error is NOT a root cause one can easily fix with only reminders, warnings, and punishment.
Second, use effective fixes to address the systemic problems your root cause analysis efforts are uncovering. Make sure that effective fixes are put in place, in the first place. Using limited resources on weak improvements results in lost value.
Lastly, enhance your abilities to anticipate and safeguard potential causes of human error. Sustaining these strategies help you spend a smaller percentage of your time in reactive world as time progresses.
LEARN MORE: Workplace Safety Best Practices