Measurement

20 03, 2018

Measuring Investigator Competency

By |2018-11-21T04:13:31+00:00March 20th, 2018|Measurement, root cause analysis, Safety Systems|Comments Off on Measuring Investigator Competency

How are You Measuring Investigator Competency? By Kevin McManus, Chief Excellence Officer, Great Systems Most organizations these days have at least thought about creating competency models for all formal job positons. Typically, these models focus more on defining skills that must be possessed and displayed on the job more than they do on ensuring the [...]

15 06, 2017

Measuring Investigation Process Effectiveness

By |2018-11-21T03:56:30+00:00June 15th, 2017|Measurement, Process Improvement, root cause analysis, Safety Systems|0 Comments

Measuring Investigation Process Effectiveness By Kevin McManus, Chief Excellence Officer, Great Systems Recently, I received a great e-mail question from one of my TapRooT® root cause analysis course participants. His question was basic, but meaningful. “What are your thoughts on measuring investigation process effectiveness?” he asked. He went on to explain that he wanted my [...]

14 05, 2017

Measuring Safeguard Effectiveness

By |2018-11-21T04:03:11+00:00May 14th, 2017|Error Proofing, Measurement, Safety Systems|Comments Off on Measuring Safeguard Effectiveness

Measuring Safeguard Effectiveness By Kevin McManus, Chief Excellence Officer, Great Systems After posting my article on evaluating safeguard effectiveness, I received several requests regarding HOW this can be accomplished. How are you measuring safeguard effectiveness? Over the past few weeks, as I have thought about this question and explored it further in additional TapRooT® root [...]

29 03, 2017

Where’s the Waste in Your Work Processes?

By |2018-11-21T04:38:37+00:00March 29th, 2017|Lean Six Sigma, Measurement, Process Improvement|Comments Off on Where’s the Waste in Your Work Processes?

Where’s the Waste? Over the past year, I have become thoroughly convinced of one thing – if leaders really knew the daily cost of the waste all of their work processes were creating, they would make very different decisions. Do you really know where all of your process waste streams are? Do you know [...]

16 03, 2016

Evaluating Safeguard Effectiveness

By |2018-11-21T04:47:31+00:00March 16th, 2016|Measurement, root cause analysis, Safety Systems|Comments Off on Evaluating Safeguard Effectiveness

Evaluating Safeguard Effectiveness by Kevin McManus, Chief Excellence Officer and Systems Guy, Great Systems Back when my son has just become a teenager, I included a hike up Half Dome, the iconic monolith in Yosemite National Park, as a side hike during one of our summer vacation visits. The rock did not look that imposing [...]

10 03, 2016

Qualified, But Not Competent

By |2018-11-21T05:09:16+00:00March 10th, 2016|Error Proofing, Learning, Measurement|Comments Off on Qualified, But Not Competent

Qualified, But Not Competent by Kevin McManus, Chief Excellence Officer and Systems Guy, Great Systems   How Broken are Your Competency Testing Processes? The driver’s licensing process across our fifty United States is perhaps the best example of a very systemically broken competency testing process. In the state of Texas alone this year, we are experiencing [...]

9 03, 2016

Exploring the DMAIC Need for C

By |2018-11-21T04:58:09+00:00March 9th, 2016|Lean Six Sigma, Measurement, Process Improvement|Comments Off on Exploring the DMAIC Need for C

Exploring the DMAIC Need for C by Kevin McManus, Chief Excellence Officer and Systems Guy, Great Systems What problem solving or process improvement process do you use? What process of this nature do you teach to others? Over the past 35 years, I have been taught, and taught to others, five step, seven step, and [...]

2 03, 2016

The Challenge of Chasing Zero Errors

By |2018-11-21T07:51:37+00:00March 2nd, 2016|Error Proofing, Leadership, Measurement, Process Improvement|Comments Off on The Challenge of Chasing Zero Errors

The Challenge of Chasing Zero Errors by Kevin McManus, Chief Excellence Officer and Systems Guy, Great Systems Are You Challenged with Chasing Zero Errors? Essentially every week, I come across customers who are tasked with the challenge of chasing zero. In other words, their performance goals include a focus on attaining zero incident, zero defect, or [...]

29 02, 2016

The Business Sports Analogy Dilemma

By |2018-11-21T07:55:55+00:00February 29th, 2016|Measurement, Process Improvement, Team Effectiveness|Comments Off on The Business Sports Analogy Dilemma

The Business Sports Analogy Dilemma   by Kevin McManus, Chief Excellence Officer and Systems Guy, Great Systems With the major league baseball season fast approaching, and the college basketball playoffs only a week away, it is even more difficult to resist using the occasional business sports analogy to explain a business concept. Unfortunately, I have been coached [...]

10 02, 2016

Using Statistics in the Real World

By |2018-11-21T08:47:23+00:00February 10th, 2016|Lean Six Sigma, Measurement, Process Improvement|Comments Off on Using Statistics in the Real World

by Kevin McManus, Chief Excellence Officer and Systems Guy, Great Systems When my son was in his final year of course work for his Industrial Engineering degree, I became a little concerned about the types of concepts he was, and was not, being exposed to. Take using statistics for example. He was in the process [...]

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