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7 04, 2019

Our Need for Better Leadership Behavior Measurement

By |2019-04-07T03:32:34-07:00April 7th, 2019|Culture Change, Front Line Supervision, Measurement|Comments Off on Our Need for Better Leadership Behavior Measurement

Our Need for Better Leadership Behavior Measurement By Kevin McManus, Chief Excellence Officer, Great Systems Do You Need Better Leadership Behavior Measurement? If you read my recent post on empowerment, engagement, and creativity, you may have come across a link that by itself could change how your organization is led every day. For years, I have been [...]

25 05, 2017

Four Steps to Effective Rule Enforcement

By |2018-12-18T02:38:57-07:00May 25th, 2017|Front Line Supervision, Process Improvement, Safety Systems|Comments Off on Four Steps to Effective Rule Enforcement

Four Steps to Effective Rule Enforcement By Kevin McManus, Chief Excellence Officer, Great Systems One of the key reasons people make mistakes is that they don’t follow the rules. There are multiple reasons to explain why people break the rules, but we all too often fail to effectively address them to improve rule compliance, let [...]

25 01, 2016

A Brief History of Procedures

By |2018-12-18T04:16:46-07:00January 25th, 2016|Error Proofing, Front Line Supervision, Process Improvement|Comments Off on A Brief History of Procedures

A Brief History of Procedures By Kevin McManus, Chief Excellence Officer and Systems Guy, Great Systems The Power of Using a Great Procedure There is a line from a song that I like that goes “You know where it ends – Yo, it usually depends on where you start.” Such is the case when [...]

29 09, 2015

Your Mission, If You Choose to Accept It

By |2018-11-21T03:37:22-07:00September 29th, 2015|Front Line Supervision, Leadership, Planning and Strategy|Comments Off on Your Mission, If You Choose to Accept It

First published in Industrial Engineer magazine January 2000 Keep improving! - Kevin McManus, Chief Excellence Officer and Systems Guy, Great Systems In the television show “Mission Impossible”, agent Jim Phelps was presented with a new challenge at the start of each episode.  Agent Phelps was also given the option of either accepting his mission or turning [...]

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