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10 06, 2019

Effective Rule Enforcement – Exploring Alternatives to Discipline

By |2019-06-12T02:16:09-07:00June 10th, 2019|Culture Change, Error Proofing, Front Line Supervision|Comments Off on Effective Rule Enforcement – Exploring Alternatives to Discipline

Effective Rule Enforcement – Exploring Alternatives to Discipline By Kevin McManus, Chief Excellence Officer, Great Systems This article builds on an article from 2017 that provided four steps to effective rule enforcement. In that foundational article, I focused on the need for clear, well-communicated rules that are consistently enforced through the use of primarily positive, and in [...]

30 11, 2018

Mistake Proofing and Corrective Action Writing

By |2019-11-14T07:09:06-07:00November 30th, 2018|Corrective Action, Error Proofing, Process Improvement|Comments Off on Mistake Proofing and Corrective Action Writing

Escaping Reactive World – Best Practices in Mistake Proofing and Corrective Action Writing By Kevin McManus, Chief Excellence Officer, Great Systems Contact System Improvements to request a quote for bringing this course to your site! ATTEND my 2-day Mistake Proofing workshop at the March 2020 TapRooT® Summit!! Why Do the Same Problems Keep Coming Back? Errors happen [...]

29 07, 2018

Recipes for Risk Reduction

By |2018-12-18T02:23:52-07:00July 29th, 2018|Error Proofing, Process Improvement, Safety Systems|Comments Off on Recipes for Risk Reduction

Recipes for Risk Reduction By Kevin McManus, Chief Excellence Officer, Great Systems Rarely do I come across organizations that are not interested in minimizing the risk of their operations. At the same time, I consistently come across people who underestimate the types of systemic changes that are needed to actually realize and sustain such a [...]

14 05, 2017

Measuring Safeguard Effectiveness

By |2018-12-18T02:40:44-07:00May 14th, 2017|Error Proofing, Measurement, Safety Systems|Comments Off on Measuring Safeguard Effectiveness

Measuring Safeguard Effectiveness By Kevin McManus, Chief Excellence Officer, Great Systems After posting my article on evaluating safeguard effectiveness, I received several requests regarding HOW this can be accomplished. How are you measuring safeguard effectiveness? Over the past few weeks, as I have thought about this question and explored it further in additional TapRooT® root [...]

31 03, 2017

The Psychology of Failing Fixes

By |2018-12-18T02:53:11-07:00March 31st, 2017|Error Proofing, Process Improvement, root cause analysis|Comments Off on The Psychology of Failing Fixes

The Psychology of Failing Fixes by Kevin McManus, Chief Excellence Officer, Great Systems After tens of thousands of corrective and preventive actions have crossed my eyes and passed through my ears over the past thirty plus years, I began to see a definite pattern. It wasn’t the obvious ‘weak fix’ pattern most people see in [...]

10 03, 2016

Qualified, But Not Competent

By |2018-12-18T03:15:45-07:00March 10th, 2016|Error Proofing, Learning, Measurement|Comments Off on Qualified, But Not Competent

Qualified, But Not Competent by Kevin McManus, Chief Excellence Officer and Systems Guy, Great Systems   How Broken are Your Competency Testing Processes? The driver’s licensing process across our fifty United States is perhaps the best example of a very systemically broken competency testing process. In the state of Texas alone this year, we are experiencing [...]

2 03, 2016

The Challenge of Chasing Zero Errors

By |2018-12-18T03:24:44-07:00March 2nd, 2016|Error Proofing, Leadership, Measurement, Process Improvement|Comments Off on The Challenge of Chasing Zero Errors

The Challenge of Chasing Zero Errors by Kevin McManus, Chief Excellence Officer and Systems Guy, Great Systems Are You Challenged with Chasing Zero Errors? Essentially every week, I come across customers who are tasked with the challenge of chasing zero. In other words, their performance goals include a focus on attaining zero incident, zero defect, or [...]

20 02, 2016

Are You Fit for Duty?

By |2018-12-18T03:29:30-07:00February 20th, 2016|Error Proofing, Organizational Ergonomics, Process Improvement|Comments Off on Are You Fit for Duty?

How Fit for Duty are You Each Day? by Kevin McManus, Chief Excellence Officer and Systems Guy, Great Systems I am a big sports fan, just as I am addicted to process improvement and minimizing human error. We are going through a ‘sea change’ right now in professional football relative to judging the degree that [...]

3 02, 2016

The Three Stooges of Problem Solving

By |2018-12-18T04:11:31-07:00February 3rd, 2016|Error Proofing, Process Improvement, root cause analysis|Comments Off on The Three Stooges of Problem Solving

The Three Stooges of Problem Solving By Kevin McManus, Chief Excellence Officer and Systems Guy, Great Systems When it comes to problem solving, we should be much better at the process collectively than we seem to be these days. After all, the improvement methodologies that were introduced over 35 years ago as part of the [...]

25 01, 2016

A Brief History of Procedures

By |2018-12-18T04:16:46-07:00January 25th, 2016|Error Proofing, Front Line Supervision, Process Improvement|Comments Off on A Brief History of Procedures

A Brief History of Procedures By Kevin McManus, Chief Excellence Officer and Systems Guy, Great Systems The Power of Using a Great Procedure There is a line from a song that I like that goes “You know where it ends – Yo, it usually depends on where you start.” Such is the case when [...]

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