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About Kevin McManus

Kevin McManus serves as Chief Excellence Officer for Great Systems! and as an international trainer for the TapRooT® root cause analysis process. During his thirty five plus years in the business world, he has served as an Industrial Engineer, Training Manager, Production Manager, Plant Manager, and Director of Quality. He holds an undergraduate degree in Industrial Engineering and a MBA. He has served as an Examiner and Senior Examiner for the Malcolm Baldrige National Performance Excellence Award for eighteen years. Kevin also writes the monthly performance improvement column for Industrial and Systems Engineering magazine, and he has published a new book entitled “Vital Signs, Scorecards, and Goals – the Power of Meaningful Measurement."
30 09, 2018

Our Industrial Engineer Survivor

By | 2018-10-31T12:06:52+00:00 September 30th, 2018|Process Improvement, Uncategorized|Comments Off on Our Industrial Engineer Survivor

Our Industrial Engineer Survivor by Kevin McManus, Chief Excellence Officer, Great Systems After returning home from a week of teaching in Calgary, I was catching up on the first episode of Survivor: David vs. Goliath that had been recorded earlier in the week. The first show of the 37th Survivor season began as usual – two tribes battling [...]

18 08, 2018

How Many Processes?

By | 2018-08-19T11:16:42+00:00 August 18th, 2018|Process Improvement|Comments Off on How Many Processes?

How Many Processes? By Kevin McManus, Chief Excellence Officer, Great Systems How many processes do you have in your organization? On the surface, this seems like a fairly simple question to answer. If you try answering it yourself however, you might find that it is pretty tough to come up with an answer that you [...]

29 07, 2018

Recipes for Risk Reduction

By | 2018-07-29T11:18:24+00:00 July 29th, 2018|Process Improvement, Safety Systems|Comments Off on Recipes for Risk Reduction

Recipes for Risk Reduction By Kevin McManus, Chief Excellence Officer, Great Systems Rarely do I come across organizations that are not interested in minimizing the risk of their operations. At the same time, I consistently come across people who underestimate the types of systemic changes that are needed to actually realize and sustain such a [...]

3 04, 2018

Top Five Tips for Effective Evidence Collection

By | 2018-04-03T19:12:37+00:00 April 3rd, 2018|root cause analysis, Safety Systems|Comments Off on Top Five Tips for Effective Evidence Collection

Top Five Tips for Effective Evidence Collection By Kevin McManus, Chief Excellence Officer, Great Systems Several years ago, I contributed a chapter to a John Wiley textbook on loss prevention engineering methods. My chapter focused on conducting effective incident investigations, which includes evidence collection. I also find that a lot of my TapRooT® root cause analysis [...]

20 03, 2018

Measuring Investigator Competency

By | 2018-03-20T09:38:07+00:00 March 20th, 2018|Measurement, Safety Systems|Comments Off on Measuring Investigator Competency

How are You Measuring Investigator Competency? By Kevin McManus, Chief Excellence Officer, Great Systems Most organizations these days have at least thought about creating competency models for all formal job positons. Typically, these models focus more on defining skills that must be possessed and displayed on the job more than they do on ensuring the [...]

5 03, 2018

Tag Them All?

By | 2018-03-07T03:16:26+00:00 March 5th, 2018|Process Improvement, Safety Systems|Comments Off on Tag Them All?

Tag Them All? - Exploring RFID Application By Kevin McManus, Chief Excellence Officer, Great Systems This post is taken from a chapter from Kevin’s book Error Proof – How to Stop Daily Goofs for Good. The book can be purchased in both e-book and hard copy form from Amazon.com. I came across the Celebration Health [...]

15 06, 2017

Measuring Investigation Process Effectiveness

By | 2017-06-19T04:52:12+00:00 June 15th, 2017|Measurement, root cause analysis, Safety Systems|0 Comments

Measuring Investigation Process Effectiveness By Kevin McManus, Chief Excellence Officer, Great Systems Recently, I received a great e-mail question from one of my TapRooT® root cause analysis course participants. His question was basic, but meaningful. “What are your thoughts on measuring investigation process effectiveness?” he asked. He went on to explain that he wanted my [...]

1 06, 2017

How Confusing are Your Equipment Controls?

By | 2017-06-01T04:01:03+00:00 June 1st, 2017|Process Improvement, root cause analysis, Safety Systems|0 Comments

Confusing Controls by Kevin McManus, Chief Excellence Officer, Great Systems In the recently released Guardians of the Galaxy sequel, Rocket Raccoon is desperately trying to make sure that Baby Groot detonates a nuclear device correctly. If Baby Groot is successful, he just might help save the galaxy once again. If he fails, all could be [...]

25 05, 2017

Four Steps to Effective Rule Enforcement

By | 2018-03-05T02:36:40+00:00 May 25th, 2017|Front Line Supervision, Process Improvement, Safety Systems|Comments Off on Four Steps to Effective Rule Enforcement

Four Steps to Effective Rule Enforcement By Kevin McManus, Chief Excellence Officer, Great Systems One of the key reasons people make mistakes is that they don’t follow the rules. There are multiple reasons to explain why people break the rules, but we all too often fail to effectively address them to improve rule compliance, let [...]

14 05, 2017

Measuring Safeguard Effectiveness

By | 2017-05-14T10:13:38+00:00 May 14th, 2017|Measurement, Safety Systems|Comments Off on Measuring Safeguard Effectiveness

Measuring Safeguard Effectiveness By Kevin McManus, Chief Excellence Officer, Great Systems After posting my article on evaluating safeguard effectiveness, I received several requests regarding HOW this can be accomplished. How are you measuring safeguard effectiveness? Over the past few weeks, as I have thought about this question and explored it further in additional TapRooT® root [...]

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