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21 12, 2018

In Search of Innovation

By |2018-12-22T08:52:31-07:00December 21st, 2018|Customer Amazement, Innovation, Process Improvement|Comments Off on In Search of Innovation

In Search of Innovation By Kevin McManus, Chief Excellence Officer, Great Systems To what degree is innovation today’s competitive edge? Today, continual improvement and lean thinking - reducing process waste and providing superior product and service value - are the norm, whether we execute well in these areas or not. All leaders want to achieve [...]

30 11, 2018

Mistake Proofing and Corrective Action Writing

By |2019-03-14T08:04:04-07:00November 30th, 2018|Corrective Action, Error Proofing, Process Improvement|Comments Off on Mistake Proofing and Corrective Action Writing

Escaping Reactive World – Best Practices in Mistake Proofing and Corrective Action Writing By Kevin McManus, Chief Excellence Officer, Great Systems Contact System Improvements to request a quote for bringing this course to your site! Why Do the Same Problems Keep Coming Back? Errors happen daily. Fortunately, our work system safeguards usually prevent them from becoming [...]

30 09, 2018

Our Industrial Engineer Survivor

By |2018-12-18T02:21:29-07:00September 30th, 2018|Process Improvement, Uncategorized|Comments Off on Our Industrial Engineer Survivor

Our Industrial Engineer Survivor by Kevin McManus, Chief Excellence Officer, Great Systems After returning home from a week of teaching in Calgary, I was catching up on the first episode of Survivor: David vs. Goliath that had been recorded earlier in the week. The first show of the 37th Survivor season began as usual – two tribes battling [...]

18 08, 2018

How Many Processes?

By |2018-12-18T02:22:35-07:00August 18th, 2018|Lean Six Sigma, Organizational Ergonomics, Process Improvement|Comments Off on How Many Processes?

How Many Processes? By Kevin McManus, Chief Excellence Officer, Great Systems How many processes do you have in your organization? On the surface, this seems like a fairly simple question to answer. If you try answering it yourself however, you might find that it is pretty tough to come up with an answer that you [...]

29 07, 2018

Recipes for Risk Reduction

By |2018-12-18T02:23:52-07:00July 29th, 2018|Error Proofing, Process Improvement, Safety Systems|Comments Off on Recipes for Risk Reduction

Recipes for Risk Reduction By Kevin McManus, Chief Excellence Officer, Great Systems Rarely do I come across organizations that are not interested in minimizing the risk of their operations. At the same time, I consistently come across people who underestimate the types of systemic changes that are needed to actually realize and sustain such a [...]

3 04, 2018

Top Five Tips for Effective Evidence Collection

By |2018-12-18T02:25:42-07:00April 3rd, 2018|Process Improvement, root cause analysis, Safety Systems|Comments Off on Top Five Tips for Effective Evidence Collection

Top Five Tips for Effective Evidence Collection By Kevin McManus, Chief Excellence Officer, Great Systems Several years ago, I contributed a chapter to a John Wiley textbook on loss prevention engineering methods. My chapter focused on conducting effective incident investigations, which includes evidence collection. I also find that a lot of my TapRooT® root cause analysis [...]

20 03, 2018

Measuring Investigator Competency

By |2018-12-18T02:29:14-07:00March 20th, 2018|Measurement, root cause analysis, Safety Systems|Comments Off on Measuring Investigator Competency

How are You Measuring Investigator Competency? By Kevin McManus, Chief Excellence Officer, Great Systems Most organizations these days have at least thought about creating competency models for all formal job positons. Typically, these models focus more on defining skills that must be possessed and displayed on the job more than they do on ensuring the [...]

5 03, 2018

Tag Them All?

By |2018-12-18T02:33:21-07:00March 5th, 2018|Process Improvement, Safety Systems, Technology|Comments Off on Tag Them All?

Tag Them All? - Exploring RFID Application By Kevin McManus, Chief Excellence Officer, Great Systems This post is taken from a chapter from Kevin’s book Error Proof – How to Stop Daily Goofs for Good. The book can be purchased in both e-book and hard copy form from Amazon.com. I came across the Celebration Health [...]

15 06, 2017

Measuring Investigation Process Effectiveness

By |2018-12-18T02:35:21-07:00June 15th, 2017|Measurement, Process Improvement, root cause analysis, Safety Systems|0 Comments

Measuring Investigation Process Effectiveness By Kevin McManus, Chief Excellence Officer, Great Systems Recently, I received a great e-mail question from one of my TapRooT® root cause analysis course participants. His question was basic, but meaningful. “What are your thoughts on measuring investigation process effectiveness?” he asked. He went on to explain that he wanted my [...]

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